Head office: Claydon House,1 Edison Rd Rabans Lane Industrial Area, Aylesbury HP19 8TE
Head office: Claydon House,1 Edison Rd Rabans Lane Industrial Area, Aylesbury HP19 8TE
We can provide bespoke retail security in Cardiff. Whether you're looking for weekend cover, a security officer at the entrance during busy sale times or regular patrols throughout your store, we can talk through your risks in your store and suddest the correct security solution.
Let us know the address of your store, what are it's opening hours and what type of stock you sell. We'll have a look at your needs and produce a security quote.
Every store is different. We can provide you with security for your busy city centre unit, requiring someone to manage the entrance during the event days, or maybe you just require security during the late evenings in your local shop in Roath or Canton. Or we can help with security in your retail park unit by assisting with deliveries and stockroom access. We aim to ensure WE provide the correct security solution to suit your store, opening hours and risks.
Depending on your agreement, our retail security officer can greet your customers, patrol your STORE, monitor your high value stock, check fire exits and stockroom, assist YOUR staff with troublesome customers and log incidents. We’ll agree what tasks they will complete and what reports they will complete.
Choosing the right security partner determines the success and safety of your event. At Servesify, we combine expertise, SIA-approved officers, and strategic planning to deliver reliable protection for every type of gathering. Here’s why our clients trust us for retail security in Cardiff.
We need some information about your store. Tell us the address, opening hours, when you’d like us to start and what stock you sell. If there has been any previous theft or trouble spots please let us know too. If there are any rules in place by centre management please let us know.
We’ll discuss your shop layout, entrances, busiest times of trading, what tasks you’d like them to
complete and any reporting requirements. We may suggest we visit the site.
We’ll provide you with a proposal outlining what has been agreed, how many staff will be provided, what
hours they’ll be on site and the cost. This will help you decide if it’s right for you.
We’ll agree how they’ll be deployed to your store. We’ll agree who they’ll report to, what instructions will be given, and how incidents will be logged. We’ll also agree how they’ll work with your managers and centre management
Our services are designed to give organisers complete confidence, no matter the size or complexity of the occasion.
We’re happy to receive queries from retailers in Cardif. If your store is outside of these areas please let us know the postcode so we can confirm that we can cover the area.
Cardiff Bay
Roath
Caton
Culverhouse Cross
City Centre
Cardiff Gate
Every shop is different. Depending on the layout, stock and opening hours we’ll want to create a plan to suit your circumstances.
Reported Incident – Cardiff (June-September 2026)
South Wales Police reported a series of shop and business thefts in Albany Road, Wellfield Road & City Road in Roath and Cardiff city centre between June and September 2026. A 46 year old man from Roath was convicted of multiple shoplifting offences and assault against an emergency worker on 30th September 2026. He received a 3-year Criminal Behaviour Order meaning he cannot enter 13 premises.
[Note: Source: South Wales Police, October 2026]
This is just one reported incident but a good reminder that your local shop can be affected by repeat theft. It’s worth reviewing your entrance, stockroom and opening hours.
We’ll create a plan to suit your needs. We’ll discuss what you need protecting, where theft is most likely to happen and when you need protection. Depending on your task the plan will include what tasks the officer will complete, shift changeover, who to contact and logging of incidents.
You should know what they’ll be doing and who to contact, should your trading hours change (e.g. before christmas or a sale). Talk to our operations team about what level of security is right for your store and budget.
Any officer undertaking licensable guarding duties in a shop will require the appropriate licence from the Security Industry Authority (SIA).
We can provide the correct licence for any licensable tasks and will confirm what role they will be undertaking.
Security officers have the same legal powers as any member of the public. Their role is to provide a visible deterrence, monitoring and reporting. Any actions will be in line with what has been agreed and within the law. They won’t be expected to risk themselves to protect stock.
Yes, we can provide additional security during busy times such as Christmas, sales and events. Please let us know as soon as possible
so we can confirm, we can provide.
We can discuss this with you. Shopping centres often have their own security. There may be rules in place around contractors, uniforms
& radios. We’ll agree what we can provide with you and centre management if required. attendees safely.
Yes, we can provide opening/closing checks, evening shifts, weekend shifts or whatever you agree. This will depend on the task and officer availability.
The cost will depend on how long the shift is, how many officers, what tasks they’ll be completing, how long the contract is and if there are any special requirements. Please let us know the details of your store so we can provide an accurate quote protection.
Please let us know what store you’d like us to secure and what times you’d like them there. We’ll have a look at your requirements and get in touch.
Phone: +44 7960 283116 | Email: info@servesify.com
Address: Bay Business Centre, Lewis Rd, Cardiff CF24 5BS United Kingdom
