Head office: Claydon House,1 Edison Rd Rabans Lane Industrial Area, Aylesbury HP19 8TE

RESIDENTIAL SECURITY - CONCIERGE - RESIDENT SAFETY

Residential Security UK, Peace of mind in a safe place

SIA licensed Residential Security service for apartment blocks, gated communities, housing developments and student accommodation. With our 24/7 operational support.

SIA Licensed

All Officers Licensed

BS 7858

Security screening & vetting 

24/7

Operations & control support

£10m

Liability Insurance

4.8 / 5

Client Reviews

RESIDENTIAL SECURITY

Keep your residents, property and community safe.

We can provide you with a friendly, visible security presence for your resident’s peace of mind. Our officers will greet your residents, manage access, provide patrolling and remain calm in any situation.
Once we have visited your site and carried out a site survey we will understand how your building or estate works (entry points, lifts, car parks, communal areas, bin stores and current systems). This will enable us to provide you with a guarding solution tailored to your development. All our assignments are supported by our 24/7 operational support.

SERVICES

Residential Security UK

We can provide Residential Security solutions to your development. From a concierge to a full site with patrolling and CCTV.

Concierge & Front Desk

Smart looking officers who can greet your residents, receive deliveries and contractors and issue passes.

Access Control

Controlled access to your entrance, gates, lifts and car parks. We can log visitors and check fobs/keys. Only your residents and authorised visitors will have access.

Static & Patrol

Officer(s) based at your building who will patrol your communal areas, car parks, bin stores and perimeter.

Out of Hours & Overnight

Security in the evening, overnight, weekends and bank holidays. Including locking up, checking and alarm response.

Anti-Social & Incident Management

Officers will remain calm and polite when dealing with noise, loitering and trespass. We have clear escalation processes in place and work with your management and police.

CCTV & Incident Reporting

Live CCTV and alarm monitoring. All incidents will be clearly logged with times and a contact name for your managing agent and residents

Residential Security officer at an apartment block entrance.
WHO WE PROTECT

Tailored security to your community.

01  Apartment Blocks & Flats

Concierge, access control and patrolling for single and multi block developments.

02  Gated Communities & Estates

Gate control, vehicle checks and patrolling for larger estates, roads and communal areas.

03  Housing Developments & Associations

Working with your managing agents, landlords and residents associations.

04  Student Accommodation & Retirement Living

Friendly and calm officers to greet visitors and keep your residents feeling safe.

How IT Works

From first call to deployment in four steps

We can provide planned Residential Security after carrying out a full site survey. We can also provide urgent security with our 24/7 operational support.

01

Initial Discussion

Tell us about your building, number of residents, concerns and any previous issues.

02

Site Survey & Risk Assessment

We will complete a risk assessment for you to understand how your site works. We will look at your entry points, lifts, car parks, blind spots, communal areas and emergency situations.

03

Security Plan

We will put together a security plan for you. This will include how many officers, when they will be onsite, what they will do and a clear fixed price.

04

Deployment & Review

We will deploy our vetted SIA Licensed Officers. We will regularly review with you to ensure the right amount of officers.

THE SERVESIFY OFFICER STANDARD

Friendly, professional and discreet

Licensed & vetted

All our officers have a valid SIA Licence and have been vetted using BS 7858.

Training

Our officers will have undertaken training to be confident with your residents. Training includes customer service, conflict management, emergency situations and first aid awareness.

Professional

Our officers will wear smart clothing either a uniform or smart business attire. They will be calm, polite and respectful to your residents.

Monitoring

We will visit your site and carry out random checks. We also have 24/7 operational support to support, replace or escalate if required.

PREVENTION, PRESENCE & RESPONSE

We can provide a friendly visible presence to make your residents feel safe.

  •  Controlled access to prevent unauthorised access and tailgating.
  •  Regular patrolling and locking up to prevent theft, vandalism and anti-   social behaviour.
  •  Officers will remain calm and polite. We have clear escalation processes.
  •  24/7 Operational support to support our officers
Security officer patrolling a residential estate.
COST OF RESIDENTIAL SECURITY

Clear pricing, agreed before deployment

All our plans are bespoke. We will only charge you for what you require. Once we have completed a site survey we will provide a fixed written quote.

Site Size & Risk
Size of your development, number of entries and risk assessment outcome.

Number of Officers
1 officer (concierge), 1 officer (patrol) or whole site.

Time & Contract Length
Nights only, weekends only, 24/7 or short term.

Extra Services
CCTV monitoring, key holding, alarm response and supervisors.

CLIENT FEEDBACK

Trusted by managing agents and residents across the UK.

“[Real client testimonial about a close protection assignment — corporate client. Use initials and role if they prefer anonymity.]”
[Name or initials] · [Role, organisation type]

“[Real client testimonial about a close protection assignment — corporate client. Use initials and role if they prefer anonymity.]”
[Name or initials] · [Role, organisation type]

“[Real client testimonial about a close protection assignment — corporate client. Use initials and role if they prefer anonymity.]”
[Name or initials] · [Role, organisation type]

ONE PROVIDER, EVERY SITE

Part of Servesify’s wider facilities services

Residential Security is just one of our facilities. We can provide you with a single accountable team to keep your building, car park and residents safe.

Dog Handling

Corporate security

Event security

CCTV monitoring

Key holding

Cleaning services

AREAS WE COVER

Residential Security UK

We can provide security for apartment blocks, estates and housing developments in towns and cities. Managed from our head office in Aylesbury..

FAQs

Residential Security Frequently Asked Questions

All our officers are licensed with the SIA for the role they undertake. All officers have been vetted using BS7858. During onboarding we will check licences and references. We keep these up to date.

Yes. We can provide our standard uniform or smart business attire for our concierges.

Yes. We can provide security in the evenings, overnight, weekends and bank holidays. Including locking up, checks, patrolling and alarm response.

Our officers have no more legal powers than members of the public. They will deter, observe, report and call the police. Any actions they carry out will follow your policy and the law.

Yes! We work with landlords, managing agents, housing associations and residents groups to provide concierge, access control and patrolling.

Yes! All contracts are managed from our head office in Aylesbury. We have officers across the country. We have local teams in several major cities.

SPEAK TO OUR OPERATIONS TEAM

Tell us about your building and we can create a plan to keep it secure.

Complete a free no obligation site survey and we can put together a written plan for your Residential Security UK.
Call: 01234 396481
Email: info@servesify.com
24/7 operations desk

404: Not Found