Head office: Claydon House,1 Edison Rd Rabans Lane Industrial Area, Aylesbury HP19 8TE
Head office: Claydon House,1 Edison Rd Rabans Lane Industrial Area, Aylesbury HP19 8TE
We can provide you with bespoke door supervisor services to provide a professional presence at your licensed premises within Cardiff. Whether you require 2 officers to cover a busy Saturday, additional door staff on match days or even 1 door supervisor during a quieter weeknight, we can talk through the risks of your premises and provide recommendations.
Whether your venue is a late night bar in the city centre, student pub in Cathays or gig venue on a concert night, your needs will vary. Cardiff can get extremely busy during late nights, weekends, rugby/football match days, concerts and during the Christmas period. We will ensure we can provide the right amount of door staff for your venue, taking into consideration your premises licence conditions.
Depending on the agreed scope of work, our door supervisors will carry out ID checks, queuing, capacity control, enforcing your search and dress code policies, monitoring for any intoxicated or aggressive customers and logging of incidents. We will ensure we have an agreement on what the door supervisor will do, what your door policy is and how we will report.
Choosing the right security partner determines the success and safety of your event. At Servesify, we combine expertise, SIA-approved officers, and strategic planning to deliver reliable protection for every type of gathering. Here’s why our clients trust us for door supervisor in Cardiff.
Please let us know about your venue including the location, opening times, how many people your venue can cater for, when you would like the service to commence and if there are any conditions on your premises licence. Previous incidents or concerns
We will talk through your layout, queuing area, busy nights, ID and search policies and how many door supervisors you will require. Where appropriate we can suggest a site visit.
We will provide you with a quote detailing what has been agreed, how many staff will be provided, when and commercial terms so you can make an informed decision.
We will ensure we have an agreement on your door policy, contact details, handover and how we will report incidents.
Our services are designed to give organisers complete confidence, no matter the size or complexity of the occasion.
We’re happy to receive queries from retailers in Cardif. If your store is outside of these areas please let us know the postcode so we can confirm that we can cover the area.
Womanby Street
Caroline Street
St Mary Street
Caroline Street
Greyfriars Road
Churchill Way & Queen Street
Busy licensed venues can present varying risks due to how many people they can cater for, opening times, customers and location on the street. We will ensure your door plan considers these factors.
Incident Reported | Cardiff City Centre | March 2026
South Wales Police were called to a reported stabbing at a late night bar on Mill Lane in Cardiff city centre during the early hours of Sunday 8th March 2026. The call was received around 4am. Two males were taken to hospital with non-life threatening injuries. The police set up a cordon and the bar was closed for the weekend. Police said on 10th March they were still investigating and no
arrests had been made.
[Note: Source: Yahoo News UK - 13th March 2026]
This is just an example of an incident that has been reported. We recommend you consider what your door team are doing, what your entry and search policies are, closure procedures and how your staff will act if the situation escalates late at night.
We will ensure we understand who will be coming in to your venue, when your busiest times are and what your premises licence requires. Depending on the scope of work, we will agree how many door supervisors you will require, what they will do, shift times, handover, contact details and logging of incidents/refusals.
You should know what your door team are expecting to do and who to contact if your requirements change. For example, if you have a special event or changes to your opening times. Speak to our operations team about how much cover you would like.
Yes. All door supervisors working at licensed premises should hold a valid Security Industry Authority (SIA) licence. They should display this clearly whilst working. We will ensure we provide the correct amount of appropriately licenced staff and will confirm what role they will
be doing.
Yes. They will carry out ID checks in-line with your entry policy (Challenge 25), dress code and capacity. Refusals and incidents will be logged.
Door supervisors do not have any more powers than members of the public. They can only use force if it is necessary, reasonable and proportionate. We emphasise calm communication and de-escalation. Officers will follow what has been agreed.
If your search policy requires it, we can discuss having a male and female door team. This will depend on the scope of work and how many officers are required. & radios. We’ll agree what we can provide with you and centre management if required. attendees safely.
The price will depend on how many door supervisors you will require, how many hours cover, what night of the week it is, length of contract and if there are any special event requirements. Please request a quote using the details of your venue.
Let us know about your venue and when you would like cover. We will go through your request and get in touch.
Phone: +44 7960 283116 | Email: info@servesify.com
Address: Bay Business Centre, Lewis Rd, Cardiff CF24 5BS United Kingdom
