Surveillance Service
Remotely Monitored CCTV means the footage is viewed in real-time so immediate action can always be taken. ARM Secure is here to ensure the safety and security of our clients and their properties. CCTV Monitoring is generally delivered in response to an alarm activation generated from a detection zone on site; Whereby upon receipt of a CCTV alarm one of our monitoring specialists will remotely dial into the system to verify the activation cause and then action in accordance with the bespoke site response plan..
The remote CCTV Monitoring system will connect to our state of the art, fully accredited NSI Gold, BS 5797 Category II Remote Video Response Centre in Yate, Bristol. The on-site CCTV system connects to ARM Secure’s servers via the Internet (IP or on 3G/4G). Our SIA licensed operators will then be able to view images from your cameras and respond to any alarm received. When an intruder is detected, an alarm is sent to the response centre to verify the cause. Our ARM Secure operators will evaluate the situation and refer to the specific site response instructions as agreed with you before taking action. A typical response may include an audio warning to an intruder, notifying your keyholder or the emergency services. The connection between your CCTV system and our monitoring station can be armed 24/7, set on a schedule or manually armed on site at the end of the working day. We’re totally flexible and understand every site is different and therefore tailor security solutions to every clients’ individual needs. ARM Secure operators have the capacity to remotely control the cameras, using pan, tilt and zoom functions, switch the feed to a different camera as well as review past footage. All images are recorded and stored safely and securely in line with data privacy laws.
Surveillance Company
Security Installers are the life blood of ARM Secure. We do not offer an in-house installation or maintenance service, instead we choose to work closely in partnership with Installers and Maintainers like you across the UK to deliver market leading security services to end users. We are a truly independent Alarm Receiving Centre.
Whether you’re a small Installer servicing 20 customers in your local town or a large national Installer working with thousands of customers, we understand how important those customers are to you. When you choose ARM Secure you choose a partner for life, one you can depend on to deliver the same outstanding level of customer service to you as you do to your customer. We work closely with all of our Installers to understand their customers needs and develop the right security solution for them. We are always looking to improve the quality of our service offering, and as our business continues to develop there are opportunities to expand the network. A network you can be part of.