Head office: Claydon House,1 Edison Rd Rabans Lane Industrial Area, Aylesbury HP19 8TE

Services

Professional Door Supervisor Services Across The UK with SIA Licences

Having a good entrance ensures that your venue will be secure, guests will have a reat experience and you will be compliant with your legal obligations. Servesify can provide vetted, insured and licensed door supervisors across London, Birmingham, Manchester, Leeds, Glassgow and nationwide.

We specialise in providing door supervisors to keep your hospitality venues, pubs, high end corporate events & live music venues secure from unauthorised entries, illegal contraband and licensing issues.

Legal Obligations & Key Features

Compliance with Liscensing Act 2003

We enforce the legal obligations of preventing crime & disorder, keeping the public safe, preventing public annoyance and protecting children.

Challenge 25 & Age Checks

We carry out detailed checks on all PASS approved cards, biometric driving licences & passes to ensure underage drinking does not occur & we protect your right to operate.

Contraband detection

We carry out respectful searches, female searches, metal detectors & drug detection using clear consent processes.

Capacity Monitoring

We continuously log people entering & existing to ensure we do not exceed fore safety levels. This is done through synchronised headcount.

De-escalation & Physical Intervention

We de-escalate angry or drunk customers using verbal methods. Only using physical interhis will be audited.vention as a last resort & this will be audited.

Incident recording

We thoroughly record all refusals, ejections, confiscations & police interactions.

LICENSURE
100% SIA
Accredited

  SCREENING
BS 7858
5 Years Vetting

DEPLOYMENT
2–4 Hours
Nationwide Emergency

AUDITING
Live GPS
Checkpoint Logs

Dedicated Security Services

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Nightclubs & Late Pubs

High visibility queue management, quick drug detection & proactive security in high energy environments.

Luxury Hotels & Lounges

Discreet, professionally dressed security who provide friendly customer service whilst maintaining strict access control.

door supervisor 1
door supervisor 2

Festivals & Public Venues

Fast ticket checking at turnasites, wrist band security, artist escorts & dedicated gate monitoring.

Our 4 Step Process

We don’t just put people on the door. We provide an operation process that is tailored to your licence requirenments, council & local police expectations.

Pre Deployment Survey

We assess queues, CCTV coverage, emergency exit points & local crime rates to create optimal perimeter layout.

Personality & Height Matching

We match your staff to your venue  based on their personality, height & culture to enure we match your hospitality style.

Live Check-ins

Guards will check in using patrol tags. This ensures they arrive on time, we know how many people we have & we are able to send location.

Post shift audit

Each morning we provide a digital copy of all entry logs, incidents & refusals.

De-escalation & Safeguarding

Modern door supervisors focus on communication, de-escalation & safeguarding. Our staff are trained in modern harm reduction:

  • Welfare: We are trained in Identifying Vulnerable People (IVP). This protects single individuals, prevents predatory behavior & we can organise certifies transport home.
  • Drink Spiking: We actively monitor for drink spiking & organising safe testing kits. If a customer appears distressed we can provide first aid.
  • Dispersal: We can help to quietly move customers away from your entrances when closing. This reduces disturbances on the streets, reduces noise complaints & makes environmental health happy.
  • Custom Uniform: Whether it be high visibillity vests for high crime areas or smart 3 piece suits for members clubs, our guards will match your style.

Frequently Asked Questions

Yes! We only use door supervisors who have a valid SIA Door Supervisor Licence Card. They will have completed accredited
training such as Level 2 Door Supervisor, Physical Intervention & Emergency First Aid at Work (EFAW).

Yes! We will look at your licence requirements before deployment. Our door supervisors will complete age checks (Challenge
25), use calibrated clickers to ensure we don’t exceed capacity & we will have compliant incident books.

We have cover available 24/7 in London, Birmingham & Manchester. In the case of sickness or a sudden increase in numbers
we can get licensed staff on site within 2-4 hours.

Searching is a contractual requirement. If a customer refuses to be searched we will politely refuse them entry. If we find any
illegal weapons or controlled drugs we will safely confiscate them & pass them onto the police.

Yes! We strongly recommend using a mixture of both genders. Female door supervisors are essential to legally search female
customers & help vulnerable female customers in the bathrooms & quiet areas.

Our first step will always be to de-escalate using verbal methods. If we need to physically intervene to protect our customers &
staff we will use painless escort holds. All incidents will be recorded digitally with witness statements.

Yes! Dispersal is an important part of your licence. We will be outside your doors for up to 30 minutes after closing to help
customers leave quietly, reduce grouping & reduce noise complaints in the local area.

We offer 3 levels of uniform. High Visibility Tactical – to deter in high crime areas, Smart Corporate – black blazers & ties for
corporate events & Subtle Plain Clothes – smart suits for private members clubs.

Book a free on-site risk assessment or call us for emergency cover.

Reliable, SIA-licensed door supervisors ready for deployment across the UK.
Call: +44 7960 283116  |  Email: info@servesify.com

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